Our work: Single Customer View, Big Data & Analytics, Omni-Channel strategy

We have many clients across various industries.  Below is a selection of the work that we have carried out.  Feel free to ask us for any references regarding the case studies below:

C&A eCommerce

C&A eCommerce

We helped C&A, an international fashion retailer create an omni-channel eCommerce strategy and subsequently ran a selection process for the relevant software required.

Tesco strategy

Tesco strategy

Xiatech worked with Tesco on their IT strategy for their online and Retail non-food business. We also helped to define the Operating Model both in the US Fresh and Easy stores and the subsequent International rollout

Tipp 24 platform

Tipp 24 platform

We worked with Tipp24, a German-based lottery business, on all aspects of their technology strategy and designed and developed a new online software platform.

Customer Journey

Customer Journey

Our client wanted to understand their high bounce rate from their eCommerce site. Xiatech traced the customer journey through the site and established a KPI driven strategy to improve their engagement and conversion rates.

Ahold IT Strategy

Ahold IT Strategy

We worked with Deloitte to create a global IT Strategy across all of Ahold's worldwide brands, both in Europe and the US. Concentrating on IT capability, system consolidation, Architecture and IT procurement.

Fortuna Betting platform

Fortuna Betting platform

Xiatech worked with Deloitte.cz to advise Fortuna on the selection of their Sports Betting platform.

Enterprise Architecture review

Enterprise Architecture review

We were engaged by one of our clients to review their end to end Enterprise Architecture and create an IT Strategy. As an result of this work, Xiatech were asked to define and project manage a number of initiatives that were outputs of the IT Strategy.

Customer Experience Strategy

Customer Experience Strategy

Xiatech created a Customer Experience strategy for one of our clients, advising them on the improvements needed across their customer 'touchpoints' to acquire, convert and retain more customers online. Once defined, we then led a number of projects to deliver the improvements needed and measure the resultant improvement in KPIs.

Single Data View Platform

Single Data View Platform

Xiatech implemented our Single Data View Platform for our client to provide real-time integration between their new eCommerce platform and their operational systems

Single Customer View

Single Customer View

We built a Single Customer View for our client, integrating over 13 sources of customer data in real time.

© 2019 Xiatech Consulting Ltd. London, England, United Kingdom. Proudly created by us

Enterprise Architecture review

We were engaged by one of our clients to review their end to end Enterprise Architecture and create an IT Strategy. As an result of this work, Xiatech were asked to define and project manage a number of initiatives that were outputs of the IT Strategy.