Rapidly Increase Customer Lifetime Value
Developed to shorten time-to-insight from months to days, and to accelerate data-informed decisions for marketing teams, Xiatech’s first-of-its-kind AI-powered analytics solution enables retail professionals to understand, anticipate and predict the behaviour of customers across physical and digital touchpoints while effectively monitoring the performance of business operations.
Artificial Intelligence that recommends decisions
Xiatech’s unique accelerator leverages the full capabilities of Xfuze, its Hyper-Integration Platform, including real-time system integration, process automation, data management, insights and analysis, and advanced analytics to accelerate business transformation without the complexity, costs and delays associated with outdated, disconnected integration, data management and analytics tools.
Suite of pre-built retail dashboards.
Ready-to-use dashboards provide a 360-degree overview of your organisation, highlighting the most important industry-standard KPIs that will help you to monitor and improve business performance.
Leverage AI to predict customer behaviour.
Our extensive toolkit of AI-based solutions answer business critical questions on your customer base: How likely are they to return? What is their potential LTV in the next quarter or year? And much more.
AI-guided recommendation to improve decisions.
Our AI toolkit discovers, aggregates and makes sense of your customers including behaviour – and utilises this information to suggest courses of action to improve operational, logistics and marketing activities.
Automated extended RFM model for customer segmentation.
Our RFM model autonomously explores how your customer population is spread and categorises them in a matter of minutes, no matter how large your customer base. Additionally, the model looks at other dimensions related to customer behaviour, such as discounts, markdowns and the tendency to return.
Other key products
Our Smart Connectors are pre-built, configurable adapters that connect to systems to extract, push and stream structured and unstructured data between business systems and applications.
Unified Data Repository
Our Unified Data Repository consolidates and unifies data across your organisation, providing a single, searchable source of trusted data real-time data – ‘the golden truth’.
Intelligent Insights Hub
Our Insights Hub provides actionable intelligence into your entire business and technology operations through via a branded portal featuring self-service dashboards and in-depth reports.
Our Advanced Analytics leverages AI / ML to provide predictive modelling capabilities in pre-built and custom-made dashboards and reports.